Return & Refund Policy
Effective Date: January 1, 2026
Thank you for supporting independent artists. Because each piece is original and often one-of-a-kind, please review our return policy carefully before making a purchase.
All Sales Are Final
All original artwork sold through our online store is final sale. We do not accept returns or exchanges for original artworks due to their unique nature.
Damaged or Defective Artwork
If your artwork arrives damaged or defective, we are committed to making it right.
If damage occurred during shipping, we will work with you to:
Refunds for damaged items will be processed once the claim is approved.
Lost Shipments
If your artwork is lost in transit, please contact us at barbaramumby1@gmail.com. We will initiate a shipping claim and keep you informed throughout the process.
Non-Returnable Items
The following items are not eligible for return or refund:
Color & Display Disclaimer
We make every effort to accurately represent artwork through photographs and descriptions. However, colors may vary slightly due to screen settings, lighting, or display differences. These variations do not qualify as damage or defect.
Refund Processing
Approved refunds will be issued to the original form of payment within 7–10 business days after approval. Please note that original shipping costs are non-refundable.
Questions
If you have questions before purchasing, we strongly encourage you to reach out. We are happy to provide additional images, details, or context about any artwork.
📧 Contact: barbaramumby1@gmail.com